You can get money back from skrill only if that transaction seems to be in pending status. To do that, please follow the below steps:
- Login to your Skrill wallet first.
- Please click the TRANSACTIONS tab and find your pending transaction history.
- After clicking that specific transaction, a pop-up window with your transaction’s details will appear on the screen. Click on CANCEL TRANSACTION and then on YES.
- CANCEL TRANSACTION. Once this is done, the transaction will be automatically canceled.
We hope, you understand the procedure. One thing you need to remember, a refund can be done only if the transaction status is pending only. It the translation has been processed successfully then there is no way to ask for a refund.
If you have seen any unauthorized transaction which is not made by you then it will be a serious issue and you need to communicate with skrill support to stop and claim a proper investigation. Detailed information can be found on the Skrill Website – www.skrill.com
